Privacy Policy

This policy covers gharit.com and the GharIT mobile apps for Android and iOS. GharIT collects the information needed to deliver and support your smart-home products and services. We never sell your personal data and we do not use it for third-party advertising or tracking.

Information we collect

• Account details — name, mobile number, email address and a hashed password.
• Addresses — delivery and installation addresses you save.
• Orders and payments — items purchased and order history. Card/UPI details are entered with our payment processor (Razorpay) and are never stored by GharIT.
• Smart-home data — the homes, rooms, devices, scenes and automations you set up, and device on/off state.
• Device information — a push-notification token and an app-generated device identifier, used to deliver notifications and keep you signed in.
• Messages — enquiries you send through our contact forms.

Face ID / fingerprint unlock is handled entirely by your phone; GharIT never receives biometric data. We do not collect your precise location, contacts or photos.

How we use it

To create and secure your account, process and deliver orders, provide device control, send order and device notifications you have opted into, respond to support requests, and prevent fraud.

Who we share it with

Only service providers who process data on our behalf: Razorpay (payments), MSG91 (OTP SMS and email delivery), Expo/Apple/Google push services (notifications) and our hosting provider. They may use the data only to provide those services. We may also disclose data where required by law.

Security and retention

Data is sent over encrypted (HTTPS) connections and passwords are stored hashed. We keep your data while your account is active. Order and payment records are retained for up to 8 years for tax and accounting purposes.

Your choices and account deletion

You can view and update your profile in the app, turn notifications off at any time, and delete your account from the app (Profile → Delete account). See gharit.com/delete-account for details, or email hello@gharit.com to request access to or deletion of your data.

Children

GharIT is not directed at children under 13 and we do not knowingly collect their data.

Contact

GharIT, India · info@gharit.com · +91 81151 74447. Last updated: 5 October 2026.